Final Rig
Fab Store

Questions? Let’s help.

Need product support, assistance or more information? Contact us with any problem, question or enquiry.

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SUPPORT, QUESTIONS
AND ENQUIRIES

A LITTLE GUIDANCE

FREQUENTLY ASKED
QUESTIONS

Do your characters have a dedicated Unity format?

Yes. We provide dedicated Unity packages for products that support Unity, so you can start with an engine-specific format. Check the individual product listing for the included package, supported Unity version and render pipeline. If you need help importing a character or setting up its materials and animations, contact us.

Can I use your characters in Unreal Engine?

Yes. Products that include a Blender version can be prepared in Blender, exported to a suitable format and imported into Unreal Engine. A little extra setup may be needed for materials, skeletons and animations. This is an import workflow rather than a dedicated Unreal package, so check the included files and contact us if you need guidance.

Can I use your characters in Roblox?

Yes. Products that include a Blender version can be prepared and exported for import into Roblox Studio. You may need to adapt the mesh, rig, textures and animations to Roblox’s requirements. Some additional setup is expected; contact us with the character name and what you need help with.

Can I use your characters in Godot?

Yes. Products that include a Blender version can be prepared in Blender and exported in a format supported by your Godot version. Materials, skeletons and animation settings may need a little adjustment after import. Check the product’s included files and contact us if you need help with the workflow.

Are your characters and animations handmade or generated with AI?

Our character meshes, rigs and animations are handmade. Some PBR textures and texture variants use AI-assisted tools in Adobe Substance Painter as part of the texturing process. That assistance is limited to some textures; the characters and animations themselves are made by hand.

Can I edit the meshes, textures, rigs and animations after purchasing?

Yes. You can edit the supplied meshes, textures, rigs and animations to suit your needs, including changing colours, adjusting geometry and adapting a character for your workflow. Use and modifications remain subject to the license attached to your purchase. Editing an asset does not give permission to redistribute or resell its source files.

Why are your characters priced so affordably?

We want to support indie developers and make quality characters accessible to more creators. We also believe our products are fairly priced for what they include. As AI-generated content becomes more common, we want to keep handmade characters and animations competitive and give developers an accessible option made by artists.

Do you offer bundles or discounts for bulk purchases?

Yes. We are currently working on several character bundles at lower combined prices and plan to publish different types of bundles soon. Until they are available, contact us with the characters you are interested in and we can discuss your bulk-purchase enquiry.

How can I check which files, animations and variations are included?

Each product listing describes its included formats, animations, variations and technical details. These can differ between characters, so check the specific listing before purchasing. If anything is unclear or you need a particular format, contact us and we will help you understand what is included.

What should I include when asking for help with a product?

Contact us through our Fab profile with the product name, the software and version you are using, and a clear description of the problem. For import, texture, rig or animation issues, screenshots and the steps that led to the problem are helpful. If your question concerns a purchase or download, include the order reference when available.

Can I contact you before buying, or ask a general question?

Absolutely. Contact us for product questions, compatibility guidance, help choosing a character, bulk-purchase enquiries or any other assistance. You do not need to have an existing purchase to get in touch. For licensing and purchase terms, refer to the relevant Fab listing; if you are unsure, we can help you find the information.